The owner of this website is ARAG SE, subsidiary in Spain, hereinafter ARAG, with registered address in calle Núñez 120, 28006 Madrid, and tax ID W0049001A, an insurance company registered in the Commercial Registry of Madrid, Volume 36,775, Folio 116, Section 8, Sheet M-658809, Inscription 2 and authorised to exercise insurance activity by the General Directorate of Insurance and Pension Funds of the Ministry of Economy and Competitiveness, registered in the Special Register of Insurance Entities under Code E-210.
This website gathers user information while products offered by ARAG SE, Subsidiary in Spain, are made available to them.
The purpose of these general conditions is to regulate users’ access and use of this ARAG website
The purpose of the pages contained in that website are to raise the general public’s awareness of ARAG SE, Subsidiary in Spain’s business activities, its products and the services it provides. ARAG reserves the right to modify, at any time, with or without prior communication, the information contained in the website and/or its configuration and/or presentation.
By voluntarily accessing this website, the user agrees to use it in accordance with this legal notice, the law, morals, good faith and/or good behaviour.
Access to and use of the website implies acceptance of these general conditions in the version published at any time and the user will submit to them without prejudice to the particular or special conditions that may be established, as the case may be.
ARAG reserves the right to modify the content of this legal notice without notice and thus recommends that the user visit this section periodically for a correct use of the website.
© ARAG SE, Subsidiary in Spain. All rights reserved.
This website and the contents included in it: articles, texts, images, logos, brands, buttons, software, etc. are protected by current legislation on industrial and intellectual property and are the property of ARAG or of the third parties that have authorised their use to ARAG; their exploitation or use without ARAG’s authorisation is expressly prohibited.
Access to this website does not imply, in any case, rights to or ownership of the contents contained therein. ARAG reserves the right to modify, update or delete any of the contents on this website, at any time and without prior notice.
ARAG must expressly authorise the establishment of hypertext links (hyperlinks) in other websites that direct to this website’s homepage or any other of its internal pages.
This website may contain links to other websites whose content, usefulness or accuracy are not in any way ARAG’s responsibility. The inclusion of a link on this website is not a recommendation to users to visit it, the decision to use that website is solely the user’s responsibility.
ARAG reserves the right to interrupt access to its website and the provision of any service on it at any time and without prior notice, whether for technical, security, maintenance or any other reason. ARAG shall not be liable or responsible for any interruption of the service, delay or malfunction and other inconveniences that have their origin in causes beyond the control of ARAG and/or are due to a malicious or culpable action of the user and/or have their origin in force majeure.
The information contained in this website may not be correct, despite the efforts made to ensure its accuracy and to update it. Consequently, ARAG is not responsible for the errors contained herein, nor for any damages or losses resulting from its use. ARAG is not liable for damages and losses arising from the use of its website or the website’s contents. ARAG does not guarantee the absence of viruses or the impossibility of causing damage to the user's computer systems.
ARAG is not responsible for any misuse that can be made of its website. ARAG is not responsible in any way, directly or indirectly, for any content, information, communication, opinion or statement of any kind that come from its website's users, third party or entity and which is communicated, disseminated, transmitted or displayed through its website.
The user must fill in any required forms with true, exact, complete and updated data, and will be responsible for any damages that may be caused by filling in those forms with false, inaccurate, incomplete or outdated information.
This website's conditions and the legal relations between the user and ARAG will be governed by Spanish legislation.
For any discrepancy that may arise between the user and ARAG, both parties submit to the jurisdiction and tribunals of the Courts of Barcelona, Spain.
Because ARAG SE, Subsidiary in Spain products are offered through the www.aragonline.net website, the entity responsible for processing the personal data provided is:
ARAG SE, SUCURSAL EN ESPAÑA
C/ Núñez de Balboa 120 28006 Madrid.
Information regarding data protection
ARAG SE, Sucursal en España
C/ Núñez de Balboa 120
Data Protection Officer contact details:
C/Roger de Flor 16
Purpose of processing:
Underwriting and execution of the insurance contract
Execution of the insurance contract
No data will be transferred to third parties unless: prior consent is given, it is an obligation provided for in regulations, or for legitimate interest.
May be necessary, during certain assistance services, for the execution of the contract.
Individuals can access, rectify or delete their data, oppose their processing and request their limitation of transfer by sending their request to: firstname.lastname@example.org
The entity responsible for processing personal data is ARAG SE, Subsidiary in Spain, whose NIF is W0049001A and registered address is C/Núñez de Balboa no. 120, 28006 Madrid. E-mail: atencionclientearag.es Website: www.arag.es. You can contact the Data Protection Office at email@example.com.
Purpose of the processing and recipients:
The information provided will be processed for the purpose of establishing, managing and developing contractual relationships between you and the data processor, as well as for the prevention of fraud.
We will also process your personal data to inform you about our products and for quality control purposes in the provision of the coverages of your insurance contract.
We will not pass on your personal data to third parties except in the following cases: applicable regulations oblige us to, for legitimate interests or with prior consent from the owner of the data.
Your data will be accessible to ARAG SE, Subsidiary in Spain third-party collaborators who intervene in the formalities arising from underwriting the insurance and the effective provision of its guarantees.
If you need assistance and you are outside the European Union, we may need to transfer your personal data to other countries in order to effectively fulfil the coverages of your insurance contract.
Your data will be kept during the validity of the insurance contract. After its termination, they will be blocked during the legally required periods for the purpose of determining any liability arising from their processing. Once the statutory limitation periods have elapsed, the data will be deleted.
The legal basis for processing your personal data is the execution of the insurance contract you have signed with this insurance company. Providing your data is essential for the formalisation of this insurance contract, which is not possible without them.
The legal basis for processing the data for direct marketing and satisfaction surveys is a legitimate interest in meeting your expectations as a customer and improving the quality of the service received. You can oppose the processing of your data at any time in the manner described in the Rights section.
The legal basis for transferring data to third parties is constituted by provisions in insurance regulations that either protect the legitimate interest of the entity or impose specific obligations on it for the development of its activity, in regard to the insurance contract (Law 50/1980 on Insurance Contract), regulations on ordination, supervision and solvency (Law 20/2015 on Ordination, Supervision and Solvency of insurance and reinsurance entities) and other regulations governing insurance activity.
The legal basis for transferring your data to a country outside the EU is the need to execute the coverages provided in your policy.
You have the right to access your personal data subject to processing, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when the data is no longer necessary for the purposes for which it was collected. You can also exercise your rights of opposition and limitation to the processing and transfer of the data.
You can exercise your rights by writing to the data processor, ARAG SE, Subsidiary in Spain, by email at lopdarag.es or if you prefer, by post addressed to C/Roger de Flor, 16, 08018, Barcelona (include “Attention to: ‘Data protection’” on the envelope). Please include or attach a copy of your ID or passport. In the event that your above rights request is not complied with, you can submit a complaint to the Spanish Data Protection Agency (www.agpd.es)..
Third party personal data:
Regarding other individuals’ personal data that must be given to ARAG SE, Subsidiary in Spain, in order to formalise this policy, they must be informed - prior to the communication of their data - of the information contained in the preceding paragraphs.